Brief summary of duties:
Reporting to the Head of HR, the HR Administrator’s duties involve a wide range of support activities inside our HR department, including coordinating meetings, maintaining our employee database, posting job adverts and collating data to support payroll administration. The HR Administrator acts as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. You will also assist in creating and maintaining policies, processes and documents.
Key areas of responsibility:
- Assist with day-to-day operations of the HR functions and duties.
- Provide clerical and administrative support to the HR function.
- Compile and update employee records (hard and soft copies).
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance plans, etc).
- Coordinate HR projects (meetings, training, surveys, etc) and take minutes.
- Deal with first line employee requests regarding human resources issues, terms and conditions and policies.
- Assist in payroll preparation by providing relevant data (absence, bonus, leavers, new starters, Attachments to Earnings etc).
- Communicate with public services when necessary.
- Coordinate communication with candidates and schedule interviews.
- Work alongside HR officers to ensure the HR database is kept up to date with applicants to avoid duplication and disputes.
- Process new starters administration, including providing input to payroll, the HR database and ensuring that all necessary documents and information are obtained in a timely manner.
- Apply for references for all new starters and provide reference requests in standard format for all leavers, escalating where concerns arise for decision making.
- Process, maintain and provide timely and accurate HR data using the HR database, as well as updating and maintaining the HR electronic filing database.
- Proactively assist with and oversee the HR inbox and ensure that all queries are dealt with in an effective and timely manner.
- Monitor probation periods, liaise with Managers and send letters to confirm completion or extension.
- Process, maintain and provide timely and accurate HR data using the HR database, as well as updating and maintaining the HR electronic filing database.
- Provide admin support for the absence management process, including the monitoring of self-certification, return to work forms and fit for work notes. Updating the HR database, the completion of the Bradford Factor report and the updating of payroll.
- Assist with the leaver process, including calculating annual leave entitlement, sending confirmation of leaving letters, and processing on the HR database and payroll.
- Support the HR officer where requested in drafting medical records access requests for approval, including requests to doctors, consultants and other medical practitioners, as well as referrals to occupational health.
- Preparation of Job descriptions and Person Specifications in line with Company standards.
- Preparation and maintaining of the Company organisational charts.
- Supporting with administration of NEST and Standard Life pension schemes.
- Administration of the Benenden health scheme and BUPA scheme.
- Deal with queries in the absence of the HR Officer, escalating where necessary.
- Any other duties consistent in nature with those outlined above.
Key internal and external relationships:
- HR Department
- Supervisors, Managers and employees across the business
- Initial point of contact for external suppliers and customers
Key skills and qualifications:
- Previous experience within a generalist and fast-paced HR environment at assistant level.
- Ideally CIPD qualified to level 3, or working towards Level 3.
- GCSE Maths and English at 5 or above.
- Familiarity with HR software (CIPHR preferred).
- Organised and methodical approach to administration and record keeping.
- Detailed, focused and pragmatic in approach.
- Conscientious and self-motivated.
- Able to work autonomously and remain calm under pressure.
- Excellent verbal and written communication skills.
- Excellent MS Office skills including competence in Excel, including formula.
- Fast typing skills (at least 60wpm).
- Speed writing/shorthand skills at 80wpm.
- A team player and self-starter requiring minimal supervision.
- Strong interpersonal and relationship management skills.
- Able to manage sensitive information and queries in relation to HR matters diplomatically.
- Understanding of Data Protection and its implication for HR records.
Benefits:
- 25 days’ holiday plus Bank Holidays;
- Auto enrolment government pension scheme;
- 4 x salary life assurance;
- Private healthcare salary sacrifice scheme;
- Buying and selling of annual leave available;
- Financial support programme available;
- Access to an employee assistance programme;
- Quarterly nights out with the team, paid for up to £25 per head;
- Discounted gym membership at the Hilton doubletrees;
- Christmas party and Summer Family Fun Day;
- Discounted travel prices on Arriva public transport in Kent;
- Contributory defined contribution pension scheme;
- Premium watch such as Rolex for 10 year’s service;
- Fabulous working conditions www.bathroombrands.com/behind-the-scenes
To apply for this role, please send your CV and a Covering Letter to [email protected]